Five Technologies That Will Transform the Digital Future of Enterprise...

Gartner, Inc. highlighted five technologies that will transform the digital future of organizations....

The world once again recognizes that the next biggest global megatrend...

5G technologies have the power to connect not only different geographical regions or objects to each...

Customer Service and Support Leaders Should Assess Generative AI Techn...

By 2026, investment in generative AI will lead to a 20% to 30% reduction of customer service and sup...

Direct links between Iran and Iraq to support Arba'een pilgrimage

CEO of TIC announced that: " New direct links between Iran and Iraq was established to increase the ...

G20 priorities: digital infrastructure, security, and skills

India’s G20 Presidency has highlighted digital public infrastructure (DPI), security, and skilling a...

Conversational AI Capabilities Will Help Drive Worldwide Contact Cente...

Contact Center as a Service and Conversational AI and Virtual Assistant Segments Driving Growth